Website Content & Edits
All Cornell website content and portal changes are managed by the Office of Marketing and Communications. We have three options for website tickets:
- Report an issue
- Request a page edit/change
- Request new project
Found something that's an error?
Yikes! Let's get that fixed. Grab the page URL from your browser address bar and submit a ticket to report an issue. Please include as much detail as you can about the error and if you're the subject matter expert, explain the correct information.
Reviewing your content area of the website and see the need for changes?
Great! We love updated content. Grab the page URL from your browser address bar and submit a ticket to request a change.
- Please submit edits for one page at a time so we know exactly what page we're working on.
- If you have significant copy changes, it may help to copy and paste your page text into a Google Doc, and use the track changes function to show us what needs editing.
- Be sure to change the permissions settings on your Google Doc to "Anyone at Cornell College can Edit" so we can see those tracked changes and complete your project.
Want to make a new page or section on our website?
Please complete a ticket to request a new project and share your vision with us. If you've already talked with web services about your project and know the structure for new content, start with a Google Doc and be sure to change the permissions settings on your document to "Anyone at Cornell College can Edit" so we can see those tracked changes and complete your project.
If you haven't gotten that far yet, please share the basics of your project and we'll reach out to you to discuss it further.
Need a complete overhaul of a page or a section of the website and you're not sure how to get started?
Contact marketing@cornellcollege.edu and we'll meet with you to discuss your needs, share how we can help you in the planning process, and determine a timeline for implementation.
Uploading PDFs and image files to the website
Institutions of higher ed are required to make all digital content accessible. What does that mean for you?
- If you are uploading a PDF and linking to it, that PDF must be checked for accessibility before uploading it. Use Adobe's Accessibility Checker (a tool in the Adobe Suite) to make sure the document is accessible to screen reading devices.
- Consider storing documents outside of the CMS by making them Google Docs stored in Google Drive and linking to the Google Docs or a Google Drive Folder with all your viewable or downloadable files. They will automatically be accessible with no extra steps on your part! Remember you can set up sharing permissions in a Google Drive Folder or within a Doc. You can make them viewable only or editable.
- All image files must have an image description and no images should be uploaded that are larger than 500k (header images only) or 200k (within the body of the page).
General questions
For general questions about the website, email marketing@cornellcollege.edu and we'll do our best to answer or get you helpful resources.