Credits on Student Accounts
To request a refund
Students email firstname.lastname@example.org to request a refund. Any requests received prior to Wednesday at noon are processed that week.
Standard practice is to refund the credit to the student's bank account if an ACH authorization is on file or via check, delivered to the student's campus mailbox. If the student wishes to request a different mailing address, it must be stated in the email. An ACH Authorization Form may be submitted to Student Accounts by delivering the form to the Business Office (Old Sem, 3rd Floor) along with your student ID or other photo ID for verification.
Information to consider
Title IV credits
Title IV credits are defined as credits created when only calculating the federal funds received. For those students, refunds are issued within 14 days of creation with no action required by the student or family. These credits are not used for anything other than direct charges of tuition, activity fee, room, and board.
For all other students
If a student has more financial aid than the charges on the account, he/she has a credit on his/her student account and is eligible to receive a refund for the credit. When looking at your student account, a credit balance will have a “-” in front of the amount. Student Accounts will hold the credit until either the student requests it or the student leaves the college.
Financial aid is disbursed to the student’s account in the following order:
- Institutional aid
- State aid
- Federal Pell Grants
- Other federal grants
- Outside sources – scholarships and grants
- Subsidized Stafford Loan
- Unsubsidized Stafford Loan
- Private loans
- PLUS Loans
- Payment from student/parent
When the refund comes from a Parent PLUS Loan
If a parent borrows a PLUS Loan for more than the charges on the student account, a credit is created. If a refund is requested per instructions listed above, the refund will be issued to either the borrower of the loan or the student, depending on the selection made by the borrower at the time of application for the loan.