After Hours Services
The Office of Information Technology recognizes that Cornell College technology resources are critical for many campus activities and has taken steps to maximize availability of critical resources both during and after normal business hours.
These resources include:
- Cornell’s email system
- Internet access
- Cornell’s web site
- Cornell’s phone system
- Network applications and home directories
- Cornell's LMS (Moodle)
- Cornell's primary administrative system
- Campus-wide network printing
If one of these services is unavailable to the campus, reasonable efforts will be made to restore these services in a timely manner. Individual issues will be handled the next business day.
If you believe a critical resource is nonfunctional, contact Campus Safety at 319-895-4299 (or extension 4299 from an on-campus phone). They will ask questions to help determine whether to notify an on-call IT staff member. If the issue does not match after-hours support criteria, the caller will be advised to enter a work order for service to be addressed the following business day.