Page 14 - Catalogue 2015-2016
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Higher Learning Commission                  The HLC of the North Central Association of Colleges and
(HLC)                                       Schools is an independent body responsible for the
230 South LaSalle Street, Suite 7-          accreditation of programs offered by Cornell College.
500                                         Each year, the Commission receives a number of
Chicago, Illinois 60604-1411                grievances about institutions from faculty, students, and
Phone: (312) 263.0456                       other parties. The Commission has established a clear
Toll Free: (800) 621.7440                   distinction between individual grievances and grievances
Fax: (312) 263.7462                         that appear to involve broad institutional practices.
                                            Where a grievance does raise issues regarding the
                                            institution’s ongoing ability to meet the Criteria of
                                            Accreditation, the Commission forwards the grievance to
                                            the institution and requests a formal response.
                                            Grievances may be filed with the Commission at the
                                            above link.

Iowa Department of Justice                  The State of Iowa protects its citizens against consumer
Office of the Attorney General              fraud. You may file a written grievance online or
Consumer Protection Division                download the file, print it, complete it and mail to the
Hoover State Office Building                Attorney General’s Consumer Protection Division.
1305 E. Walnut Street
Des Moines, Iowa 50319-0106
Phone: (515) 281-5926
Toll Free: 888-777-4590
Email: consumer@iowa.gov

Iowa College Student Aid                    Iowa College Aid accepts concerns and grievances from
Commission                                  any student attending an Iowa school, regardless of the
430 East Grand Ave, FL 3                    student's state of residency, and from an Iowa resident
Des Moines, IA 50309-1920                   attending any school, regardless of its location. Iowa
Phone: (515) 725-3400                       College Aid will review submitted forms and determine
Toll-Free: (877) 272-4456                   the appropriate course of action. Actions may include, but
(Information Service Center)                are not limited to: contacting the constituent, contacting
Fax: (515) 725-3401                         the institution in question and/or referral to another
                                            agency. In all cases, the constituent will receive written
                                            response to his or her request and the request from will be
                                            retained for Iowa College Aid's records.

United States Department of                 Anyone who believes that an education institution that
Education                                   receives federal financial assistance has discriminated
Office for Civil Rights                     against someone on the basis of race, color, national
Regional Office #5 Office                   origin, sex, disability or age, may file a grievance.
500 West Madison St., Ste. 1475
Chicago, IL 60661
Phone: 312-730-1560

Students may also file a grievance with their home state, or the state in which they are
participating in a Cornell College program. A list of links to state processes can be found
in this linked document.

Non-Retaliation Statement

Retaliation, or attempts to retaliate, against any individual who files a complaint or
grievance is strictly prohibited.

Cornell College 2016-17 Academic Catalogue                                                            14
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