What it Means to Be a Part of the Phone Team

Thank you for being a part of the Cornell Phone Team!!

Members of the Cornell Phone Team represent some of the best Cornell has to offer.  They function as part of the Office of Alumni & College Advancement.  Phone Team Callers strive to educate the college community on the importance of private support and keep alumni connected to Cornell.  

Position: Cornell Phone Team Representative, Office of Alumni & College Advancement. 

Responsibilties:

• Serve as a college ambassador in charge of informing alumni and friends and encouraging them to financially support the Annual Fund and other college programs and priorities.
• Solicit gifts for the college from alumni, parents and friends over the telephone. 
• Demonstrate excellent communication and negotiation skills, along with the ability to think quickly in responding to alumni questions and/or concerns.
• Function well in a team environment.
• Develop strong interpersonal skills by relating to alumni of all ages, parents and friends of the college.
• Accept and apply feedback well and remain positive and composed in a sometimes challenging role. 
• Demonstrate attention to detail while collecting prospect information updates in order to maintain accurate constituent records.