Remote Apps allow users to save and open their work from a variety of locations including an individual's personal H: drive space or her personal computer. Because of the number of possibilities, it is important to familiarize yourself with the options and find the one that is best for you.  

The following options are available:

  • Saving to your local computer
    • You can save a file that you are working on directly to your local computer or a USB drive.  Using this option allows you to take advantage of the free space you have on your personal computer, which is most likely a lot more than we can provide for your H: drive
  • Saving to your H: drive
    • Your H: drive is backed up on a nightly basis.
  • Saving to the RemoteApp server (Only use this method as a last resort)
    • This option is listed first because it is the most confusing part of the RemoteApp system.  When doing a File > Save or File > Open command from a RemoteApp, you are actually running that command from the remote server and not your own computer.  Because os this, if you simply select the Desktop or Downloads folder, you will be saving to your profile on the server.  We do not recommend this practice because you will not have access to these files when not connected to the RemoteApp server.  In addition, user profiles will be deleted once a year as part of the annual maintenance process

Detailed instructions are available for both Mac and Windows platforms.


Instructions for saving / opening files on Mac OS X systems

It is recommended that any saved work is transferred to your personal server space (the H: drive) or a location on your own computer.  On a system running OS X, it's possible to save to portable media such as a USB/Flash/Jump Drive by first saving to your computer then transferring the file to your drive.

  • Open the Save / Save As dialogue box for your application
    • The list of resources displayed can be overwhelming.  You will see the network drives connected on the RemoteApp server as well as the network drives and other drives available on your own computer.
  • H: Drive Instructions
    • Several applications will offer your H: drive as the default saving location.  If your application does not immediately offer H: as the default save location or to ensure that you're in your H: drive space, click the option for YourName (H:) in the navigation bar
    • mac-h-drive
    • To open a saved H: drive file, use your application's Open dialogue to navigate to your H: drive and proper subfolder.  Then, choose Open.
  • Local computer instructions
    • From the Save dialogue, choose home on yourcomputername
      • Note: yourcomputername is a name you gave your system when  it was first set up
      • The Home folder is a your user profile folder containing subfolders for your DocumentsPicturesMusic, etc.
    • Choose the folder to save to (in this example, I'm using Home on...DocumentsExample Folder)
    • mac-local-disk
    • Give your document a name and click Save or OK
  • Optional: copy/move your file to a USB / Flash / Jump drive
    • Open a Finder window to your saved file.  Many file types will be featured under All My Files.   If the file is not there, you'll have to navigate to the folder you saved to.
    • Click & Drag to move the file to your removable device
    • mac-USB-disk
  • To open a file saved to your computer or a USB disk, use your application's Open dialogue to navigate to the file location (e.g. Home on yourcomputername Documents Example Folder).  Then, select the file and choose Open.

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Instructions for saving / opening files on Windows systems

It is recommended that any saved work is transferred to your personal server space (the H: drive) or a location on your own computer.  On a system running Windows, it's possible to save to portable media such as a USB/Flash/Jump Drive by first saving to your computer then transferring the file to your drive.

  • Open the Save (or Save As) dialogue box for your application.
    • The list of resources displayed can be overwhelming.  You will see the network drives connected on the RemoteApp server as well as the network drives and other drives available on your own computer.
  • H: Drive instructions
    • If your application does not default to the H: drive, choose YourUsername (H:) from the list of resources under This PC
    • windows-h-drive
    • Navigate to a subfolder of your H: drive (if applicable), name your document, and choose Save or OK
    • To open a file from your H: drive, use your application's Open dialogue, select YourUsername (H:), navigate the H: drive structure to your file and choose Open
  • Saving to your local PC
    • Under This PC, navigate to C on ComputerName
      • Note: the ComputerName is a value assigned by you when your computer was initially set up
    • Choose the folder to save to.  Your Documents folder will be located at C on ComputerNameUsers Your UserNameDocuments
      • In this case, your username is the login you log into your computer with.  It is not necessarily the same as your Cornell College username
    • windows-local-disk
    • To open a file previously saved to your computer's Documents folder, use the application's Open dialogue to navigate to the folder (e.g. C on ComputerName > Users Your UserNameDocuments), select your file and choose Open
  • Saving to a USB drive
    • Insert your device into your computer, open a Computer window and determine the Drive Letter your device is using
    • windows-usb-disk
      • In this example, my device called FLASHDRIVE is using drive letter F:
    • In the RemoteApp's Save dialogue, navigate to the drive letter representing your USB Drive.  For example, F on ComputerName
    • windows-usb-disk-2
    • Choose the location on your removable media, name your file and choose Save
    • To open a file from a portable device, navigate to the drive letter representing your device, traverse the folder structure to your file and choose Open or OK

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